Everything your company can do with FireSight, step by step.

Getting started

FireSight is the operating system for a fire alarm inspection company: your techs send what the truck already collects — a voice memo, photos, video — and FireSight assembles a branded, code-cited NFPA 72 inspection report, keeps your client history, fills your calendar, and collects your money.

1. 1Go to firesight.xyz/signup and enter your company name (it prints on every report you deliver), your name, email and a password of at least 8 characters.
2. 2You land on the Jobs dashboard signed in. Every new company starts on a 14-day Field trial — the full platform (clients, scheduling, dispatch, invoicing) works immediately, no card required.
3. 3The header is your map: Jobs (reports), Schedule (calendar), Clients (CRM), Team (technicians), Invoices (billing your clients), New report, Billing (your FireSight plan) and Profile (branding).
4. 4Before your first delivery, open Profile and upload your logo and license details — see Branding & profile.

Creating a report

1. 1Click New report. Enter the site: building name, street address, city, county (optional) and state.
2. 2As you type, FireSight resolves the Authority Having Jurisdiction live: the enforcing agency, the NFPA 72 edition it has adopted, local amendments, and how the finished report gets filed. This is a deterministic lookup against our jurisdiction table — nothing is guessed. If the city isn't a covered metro, the state or national baseline pack applies.
3. 3Pick the report type that matches the system size (table below), and check Rush if you need same-day turnaround (+50%).
4. 4Fill in what you know — panel make/model, device count, inspection type (annual, semi-annual, quarterly, monthly or service call), inspection date, technician name and license. Anything you skip can be added later, including directly on the finished report.
5. 5Save. The job appears on Jobs as a draft — now feed it evidence.

Uploading field evidence

Open the job and use the uploader. FireSight builds the report from whatever your tech already captured — there is no app for them to learn and no form to fill in the truck.

1. 1Record in the field: on the job page press Record and talk through the system — panel condition, devices tested, anything found. Stop, and the memo uploads.
2. 2Or dictate live: press the Dictate microphone and speak — your words stream straight into the notes box using the browser's built-in speech recognition. Works offline-cheap, no setup.
3. 3Add photos of the panel and every deficiency. Give each one a short caption — the caption prints under the photo in the report.
4. 4Press Extract findings. Deficiencies show up in the log with suggested severity and code citations. Review them — that's the next section.

Findings & code citations

The deficiency log is the heart of the report. Each finding carries a location, a description, a severity and an NFPA 72 citation matched from your jurisdiction's adopted edition.

1. 1Add findings by hand with Add deficiency, or let extraction propose them from the voice memo and notes.
2. 2Citations are looked up, never invented: the suggestion engine keyword-matches your description against the jurisdiction pack's citation table. You can accept, change or clear the citation on any finding.
3. 3Attach the photo that documents each finding — it prints inside that finding's card.

Paying for a report

A report generates once the job is settled. Settlement happens through whichever path fits how you run:

Your finished report

Open View report on any settled job. The document is structured to NFPA 72 Chapter 7 documentation and carries your brand — logo, license line, contact details — with FireSight only in the fine print as preparer of record.

1. 1Review the sections top to bottom: branded header with your report number (FS-#####), property & system, jurisdiction & applicable code, scope & summary, the deficiency log with photos and citations, photo appendix, and signature blocks.
2. 2Download PDF / Print both open the print dialog — choose Save as PDF to get the file you send your client.
3. 3Delivering the job (from the job page) stamps the delivery date into the footer and seals the evidence.

Editing report output

Found a typo, a mis-heard panel model, or a finding your client already fixed on the spot? Edit the document itself — without touching the underlying field data.

1. 1On the report page press Review & edit. Editable regions grow input boxes: summary, panel make/model, device count, inspection date, every finding's location, severity, description and citation, photo captions, and the technician signature line.
2. 2Edits autosave about a second after you stop typing — watch the Saved · rev N indicator. Each save is a numbered revision in the history.
3. 3Remove a finding from the report with the link under its description. It collapses to a "hidden" row — nothing is deleted, and Restore brings it back. Hide unwanted appendix photos the same way.
4. 4Every edited region shows an Edited · revert chip — click it to return that region to the original. Discard edits resets the whole document (history is kept).
5. 5Add a Notes to client block if you want free text printed before the signature lines.
6. 6History lists every revision with author and time — restore any prior version with one click.
7. 7Press Done editing and print — the PDF picks up your edits automatically.

Client list (CRM)

1. 1Clients holds the building owners and property managers you serve: contact person, email, phone, billing address and notes.
2. 2Link sites to a client so every inspection you run rolls up under them.
3. 3Each client's page shows their inspection history — prior reports and their findings — so you can spot recurring problems (the same horn strobe failing three years running) before you walk in, and sell the repair.

Scheduling & dispatch

1. 1Schedule shows a month grid and an agenda view — toggle top-right. Every job with a scheduled date appears as a chip colored by its technician.
2. 2Schedule from either end: set date + technician on the job page, or click a calendar day to see and place work.
3. 3A job moves unscheduled → scheduled → dispatched → complete. Dispatching tells you at a glance who's committed where.

Your team

1. 1Team is your technician roster: name, email, phone, license and a calendar color. Techs don't need logins to be dispatched — a roster entry is enough.
2. 2Deactivate a tech who leaves; their history stays on past jobs.
3. 3Seat limits are by plan — Solo 1, Field 5, Pro 20, Company unlimited (see Plans & billing).

Invoicing your clients

Deliver the inspection, then collect for it — from the same screen. Invoices are numbered INV-##### per your company.

1. 1From Invoices (or straight from a delivered job) create an invoice: pick the client, describe the work, set the amount and a due date.
2. 2With your Stripe key connected, Send creates a hosted Stripe invoice — your client gets a professional payment page and pays by card or bank; status syncs back automatically.
3. 3Paid by check instead? Mark paid records it (and settles the Stripe invoice as paid-out-of-band so nothing double-collects).
4. 4Void cancels an invoice both in FireSight and on Stripe. Overdue invoices get a red badge; reminder emails go out automatically when email is configured.

Plans & billing

1. 1Billing shows your plan, trial countdown, and how much of the monthly report allotment you've used.
2. 2Upgrading opens Stripe checkout; annual billing gives you two months free (10× monthly). Downgrades and card changes happen in the Billing portal.
3. 3Pay-per-report companies can buy the $599 bundle = 20 credits (about 30% off list) — credits never expire.
4. 4When a trial lapses without a subscription you drop to Solo: nothing is deleted — clients, calendar and history remain visible; the managed workflows (dispatch, invoicing) unlock again the moment you subscribe.

Branding & profile

1. 1Profile → upload your logo (PNG/JPG/SVG up to 5 MB). It renders in the report header at print quality.
2. 2Fill in license type and number, phone, email and address — the license line prints under your company name on every report.
3. 3Your company name is the document identity: "Prepared by FireSight … from field data supplied by your company" is the only place we appear.

Account security

1. 1Profile → Security changes your password. Changing it signs out every other session on your account.
2. 2Enable two-factor authentication (TOTP): scan the QR with Google Authenticator/1Password/Authy, confirm a 6-digit code, done. Sign-ins then require the current code.
3. 3Sign-in is brute-force protected: repeated failures lock the attempt window for ~15 minutes. A correct password is never blocked by someone else's failed attempts against your email.

Troubleshooting

FAQ